Dubai’s General Directorate of Residency and Foreigners Affairs (GDRFA) has extended its outreach to residents and visitors by offering key services at Global Village, one of the emirate’s most popular cultural and entertainment destinations.
As part of its ongoing efforts to enhance customer convenience and accessibility, GDRFA Dubai has set up a dedicated service point at Global Village, allowing the public to access a range of residency and visa-related services in a convenient, family-friendly environment. The initiative aligns with Dubai’s broader vision of delivering government services closer to the community while improving overall customer experience.
Visitors to the GDRFA pavilion can receive assistance with general inquiries, information on residency and visa procedures, and guidance on digital services offered through GDRFA’s smart platforms. The presence also aims to raise awareness about the authority’s initiatives, innovations, and commitment to efficient, customer-centric service delivery.
Officials said the move reflects GDRFA Dubai’s strategy to engage directly with the public at major events and venues, ensuring services are accessible beyond traditional office locations. Global Village, which attracts millions of visitors each season, provides an ideal platform to connect with a diverse population in an informal and welcoming setting.
The initiative has been welcomed by residents and tourists alike, who appreciate the ease of obtaining information and support while enjoying the attractions of Global Village. GDRFA Dubai reaffirmed its commitment to continuing such outreach programs as part of its mission to support Dubai’s reputation as a leading global city known for innovation, efficiency, and quality public services.
